HireIQ Privacy Policy

Last updated: 19/05/2025

This Privacy Policy describes how HireIQ collects, uses, and protects your information when you use our mobile application.

1. Information We Collect

a. Information You Provide

• Account Information: When you sign in using your Google account, we collect your email address, display name, and profile photo.
• Profile Data: You may update your name and profile picture within the app.
• Feedback and Support: If you contact us, we may collect your email and the content of your message.

b. Information Collected Automatically

• Usage Data: We collect information about how you use the app, such as features accessed, time spent, and error reports.
• Device Information: We may collect device type, operating system, and unique device identifiers for security and analytics.

c. Payment and Subscription Data

• In-App Purchases: Subscription status and purchase history are stored in our database. All transactions are processed securely by Google Play or Apple App Store. We do not store your payment card details.

2. How We Use Your Information

• To provide and improve our services, including AI interview preparation, resume reviews, and analytics.
• To manage your account and subscription status.
• To communicate with you about updates, support, and important changes.
• To ensure the security and integrity of our app and users.
• To comply with legal obligations.

3. How We Share Your Information

• Service Providers: We use third-party services (Google, Firebase, app stores) to operate core features. These providers may access your data as necessary to perform their functions.
• Legal Requirements: We may disclose your information if required by law or to protect our rights, users, or others.
• No Sale of Data: We do not sell or rent your personal information to third parties.

4. Data Security

We use industry-standard security measures, including encryption and secure storage via Firebase, to protect your data. However, no method of transmission or storage is 100% secure. Use the app at your own risk.

5. Data Retention

We retain your information as long as your account is active or as needed to provide services. We may also retain some information to comply with legal obligations and enforce our agreements. You may request deletion of your account and data by contacting us at support@hireiq.app.

6. Children’s Privacy

HireIQ is not intended for children under 16. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal data, please contact us for removal.

7. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information.
• Object to or restrict certain processing.
• Withdraw consent at any time (where applicable).

To exercise these rights, please contact us at support@hireiq.app. We may need to verify your identity before fulfilling your request.

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We implement safeguards such as Standard Contractual Clauses (SCCs) to protect your data. By using the app, you consent to such transfers.

9. Third-Party Links

The app may contain links to third-party sites or services. We are not responsible for their privacy practices. Please review their policies before providing information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted in the app or on our website. Continued use of the app constitutes acceptance of the new policy.

11. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us at support@hireiq.app.

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By using HireIQ, you agree to this Privacy Policy.